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SERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
by ZEITHAML, VALARIE A.;BITNER, MARY JO

List Price: HK$ 470.00

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¡@ISBN 9780071086967
¡@Subject BUSINESS & FINANCE
¡@Publisher MCGRAW-HILL
¡@Publication 2012
¡@Edition Paperback
¡@Version Original
¡@Description
 
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