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LOVE THY CUSTOMER: CREATING DELIGHT, PREVENTING DISSATISFACTION, AND PLEASING YOUR HARDEST-TO-PLEASE CUSTOMERS
by BRINKMAN, RICK;KIRSCHNER, RICK

List Price: HK$ 180.00

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¡@ISBN 9780071448024
¡@Subject BUSINESS & FINANCE
¡@Publisher MCGRAW-HILL US
¡@Publication 2005
¡@Edition Hardcover
¡@Version Original
¡@Description
 
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