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CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS
by DASU, SRIRAM;CHASE, RICHARD B.

List Price: HK$ 280.00

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¡@ISBN 9780071809931
¡@Subject BUSINESS & FINANCE
¡@Publisher MCGRAW-HILL
¡@Publication 2013
¡@Edition Hardcover
¡@Version Original
¡@Description
 
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