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LOYALTY EFFECT : THE HIDDEN FORCE BEHIND GROWTH PROFITS AND LASTING VALUE
by FREDERICK F. REICHHELD

List Price: HK$ 237.00

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¡@ISBN 9780875844480
¡@Subject BUSINESS & ECONOMICS
¡@Publisher HBS
¡@Publication 1996
¡@Edition Hardcover
¡@Version Original
¡@Description
 
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