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BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES: QUICK, FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH CUSTOMERS by CARLAW, PEGGY (Paperback - 1999)
ISBN: 9780070779747
Subject: BUSINESS & FINANCE
Publisher: MCGRAW-HILL
BIG BOOK OF SALES GAMES by CARLAW, PEGGY (Paperback - 1999)
ISBN: 9780071343367
Subject: BUSINESS & FINANCE
Publisher: MCGRAW HILL
   
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