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SERVICE MANAGEMENT: OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY-WITH CD-ROM by FITZSIMMONS, J. A. (Paperback - 2001)
ISBN: 9780071181150
Subject: BUSINESS & ECONOMICS
Publisher: MH
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY (WITH CD-ROM) by FITZSIMMONS, J. A. (Paperback - 2003)
ISBN: 9780071216432
Subject: BUSINESS & ECONOMICS
Publisher: MCGRAW-H
   
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