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EXPERIENCE: THE 5 PRINCIPLES OF DISNEY SERVICE AND RELATIONSHIP EXCELLENCE by LOEFFLER, BRUCE (Hardcover - 2015) ISBN: 9781119028659 Subject: BUSINESS & FINANCE Publisher: JOHN WILEY & SONS INC |
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ONE MINUTE SERVICE: KEYS TO PROVIDING GREAT SERVICE LIKE DISNEY WORLD by LOEFFLER, BRUCE (Hardcover - 2009) ISBN: 9781932021448 Subject: BUSINESS & FINANCE Publisher: DC PRESS |
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