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EXTREME TRUST: HONESTY AS A COMPETITIVE ADVANTAGE by PEPPERS, DON (Hardcover - 2012) ISBN: 9781591844679 Subject: BUSINESS & FINANCE Publisher: PORTFOLIO |
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HARVARD BUSINESS REVIEW CLASSICS: DO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER? by PINE, B. JOSEPH (Paperback - 2009) ISBN: 9781422140277 Subject: BUSINESS & FINANCE Publisher: HARVARD BUSINESS PRESS |
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MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS by PEPPERS, DON (Hardcover - 2016) ISBN: 9781119236252 Subject: BUSINESS & FINANCE Publisher: JOHN WILEY |
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MANAGING CUSTOMER RELATIONSHIPS: A STRATEGIC FRAMEWORK by PEPPERS, DON (Hardcover - 2004) ISBN: 9780471485902 Subject: BUSINESS & FINANCE Publisher: JOHN WILEY & SONS |
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ONE TO ONE B2B by PEPPERS, DON (Hardcover - 2001) ISBN: 9780385494090 Subject: BUSINESS Publisher: CURRENCY DOUBLEDAY |
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ONE TO ONE FUTURE: BUILDING RELATIONSHIPS ONE CUSTOMER AT A TIME by PEPPERS, DON (Paperback - 1997) ISBN: 9780385485661 Subject: BUSINESS & FINANCE Publisher: CURRENCY DOUBLEDAY US |
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ONE TO ONE MANAGER by PEPPERS, DON (Paperback - 2002) ISBN: 9780385502290 Subject: BUSINESS Publisher: CURRENCY DOUBLEDAY |
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RETURN ON CUSTOMER : CREATING MAXIMUM VALUE FROM YOUR SCARCEST RESOURCE by PEPPERS, DON (Hardcover - 2005) ISBN: 9780385510301 Subject: BUSINESS & FINANCE Publisher: CURRENCY DOUBLEDAY |
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