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AUTHENTICITY: WHAT CONSUMERS REALLY WANT by GILMORE, JAMES H. (Hardcover - 2007) ISBN: 9781591391456 Subject: BUSINESS & FINANCE Publisher: HARVARD BUSINESS SCHOOL PRESS |
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EXPERIENCE ECONOMY: WORK IS THEATRE & EVERY BUSINESS A STAGE by PINE, B. JOSEPH (Hardcover - 1999) ISBN: 9780875848198 Subject: BUSINESS & FINANCE Publisher: HARVARD BUSINESS SCHOOL PRESS US |
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HARVARD BUSINESS REVIEW CLASSICS: DO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER? by PINE, B. JOSEPH (Paperback - 2009) ISBN: 9781422140277 Subject: BUSINESS & FINANCE Publisher: HARVARD BUSINESS PRESS |
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INFINITE POSSIBILITY: CREATING CUSTOMER VALUE ON THE DIGITAL FRONTIER by PINE, B. JOSEPH (Hardcover - 2011) ISBN: 9781605095639 Subject: BUSINESS & FINANCE Publisher: BERRETT-KOEHLER |
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