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LOYALTY EFFECT: THE HIDDEN FORCE BEHIND GROWTH, PROFITS, AND LASTING VALUE by REICHHELD, FREDERICK F. (Paperback - 1996)
ISBN: 9781578516872
Subject: BUSINESS & FINANCE
Publisher: HARVARD BUSINESS SCHOOL PRESS
LOYALTY RULES! HOW TODAY'S LEADERS BUILD LASTING RELATIONSHIPS by REICHHELD, FREDERICK F. (Hardcover - 2001)
ISBN: 9781578512058
Subject: BUSINESS
Publisher: HBS PRESS
LOYALTY RULES: HOW TODAY'S LEADERS BUILD LASTING RELATIONSHIPS by REICHHELD, FREDERICK F. (Paperback - 2003)
ISBN: 9781591393245
Subject: BUSINESS & FINANCE
Publisher: HARVARD BUSINESS SCHOOL PRESS
ULTIMATE QUESTION: DRIVING GOOD PROFITS AND TRUE GROWTH by REICHHELD, FRED (Hardcover - 2006)
ISBN: 9781591397830
Subject: BUSINESS & FINANCE
Publisher: HARVARD BUSINESS SCHOOL PRESS
   
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