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ANYTIME, ANYWHERE by SPECTOR, ROBERT (Hardcover - 2002) ISBN: 9780738205106 Subject: BUSINESS Publisher: PERSEUS |
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CATEGORY KILLERS: THE RETAIL REVOLUTION AND ITS IMPACT ON CONSUMER CULTURE by SPECTOR, ROBERT (Hardcover - 2005) ISBN: 9781578519606 Subject: BUSINESS & FINANCE Publisher: HARVARD BUSINESS SCHOOL PRESS |
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NORDSTROM WAY by SPECTOR, ROBERT (Paperback - 1995) ISBN: 9780471191711 Subject: N/A Publisher: WILEY |
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NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE: A HANDBOOK FOR IMPLEMENTING GREAT SERVICE IN YOUR ORGANIZATION by SPECTOR, ROBERT (Paperback - 2005) ISBN: 9780471702863 Subject: BUSINESS & FINANCE Publisher: JOHN WILEY & SONS, INC. |
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NORDSTROM WAY, THE by SPECTOR, ROBERT (Hardcover - 1995) ISBN: 9780471584964 Subject: BUSINESS AND MANAGEMENT Publisher: WILEY |
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THE NORDSTROM WAY TO CUSTOMER EXPERIENCE EXCELLENCE: CREATING A VALUES-DRIVEN SERVICE CULTURE by SPECTOR, ROBERT (Paperback - 2017) ISBN: 9781119375357 Subject: BUSINESS & FINANCE Publisher: JOHN WILEY & SONS INC |
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