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1999 ASTD TRAINING AND PERFORMANCE YEARBOOK by WOODS, JOHN A. (Hardcover - 1999)
ISBN: 9780070248182
Subject: BUSINESS & ECONOMICS
Publisher: MH
BEST PRACTICES IN CUSTOMER SERVICE by ZEMKE, RON (Paperback - 1998)
ISBN: 814470289
Subject: BUSINESS & ECONOMICS
Publisher: AMACOM
QUALITY YEARBOOK (1999 EDITION) by CORTADA, JAMES W. (Hardcover - 1999)
ISBN: 9780070718746
Subject: N/A
Publisher: MH
   
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