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BEST PRACTICES IN CUSTOMER SERVICE by ZEMKE, RON (Paperback - 1998) ISBN: 814470289 Subject: BUSINESS & ECONOMICS Publisher: AMACOM |
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COACHING KNOCK YOUR SOCKS OFF SERVICE by ZEMKE, RON (Paperback - 1997) ISBN: 9780814479353 Subject: BUSINESS Publisher: AMA COM |
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FIGURING THINGS OUT by ZEMKE, RON (Hardcover - 1985) ISBN: 9780201090987 Subject: BUSINESS & ECONOMICS Publisher: ADDISON |
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GENERATIONS AT WORK: MANAGING THE CLASH OF BOOMERS, GEN XERS, AND GEN YERS IN THE WORKPLACE by ZEMKE, RON (Paperback - 2013) ISBN: 9780814432334 Subject: BUSINESS & FINANCE Publisher: AMACOM |
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GENERATIONS AT WORK: MANAGING THE CLASH OF VETERANS, BOOMERS, XERS, NEXTERS IN YOUR WORKPLACE by ZEMKE, RON (Hardcover - 2000) ISBN: 9780814404805 Subject: BUSINESS & FINANCE Publisher: AMACOM US |
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魔術師給服務業的26個啟發 by ZEMKE, RON (Paperback - 2006) ISBN: 9789867058607 Subject: 中文 Publisher: 臉譜 |
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